Liqua is a new generation of smarter software, services and systems from Focus Products.

Liqua is part of Focus’ ongoing commitment to develop stronger and more profitable independent pool and spa enterprises. The new technology was founded on extensive industry research and experience bringing an innovative way forward for the future of recreational water management. Liqua enhances three fundamental areas for pool and spa businesses; water analysis, service management and customer engagement.

Liqua allows businesses to free themselves from the increasing burden of dealing with complex in-house technology and managing expensive on-site equipment.

A simpler, unified set of Liqua services form a foundation that will see pool and spa businesses return to core values - less distractions and more time for real customer service.

As interaction with Liqua is web based the services are available 24/7 anywhere around the world from a variety of devices such as PCs, notebooks, tablets and phones. Additionally, as Liqua is under ongoing development the updates and new features are rolled out automatically without any downtime.

Liqua Overview

liqua sense

Water Analysis

Liqua Sense delivers a smarter way to manage the end users recreational water asset online. Quickly and securely access customer information when and where it is needed; in the store, out on the road or in the home office. An innovative water management engine provides an easy to follow analysis report. Simple and intuitive, Sense allows a business to reduce the demand, maintaining l.T infrastructure and allows the focus to be on building customer relationships.

Cloud based water analysis.
Advanced advisory treatment report.
'Zero to Hero' Easy to learn interface.
Links with leading water sensors

Worry less about technology infrastructure and focus more on enhancing customer engagement.

liqua synergy

Service Management

Synergy turns managing pool servicing into a simple online process. From booking to job tracking, the Liqua Synergy system helps businesses maximise the usage of team resources. Synergy’s seamless integration with Sense and Sync permits live on-site analysis and customer engagement. With Synergy, big or small businesses can reduce the administrative burden and maximise effective customer service.

Service booking and scheduling.
Designed for the pool industry.
Sync with technician calendars.
Manage small to large teams.

Save time and stress by connecting the team to simpler scheduling.

liqua sync

Customer Engagement

Sync helps businesses communicate with their customer base. Making sure customers are informed about everything related to their water assets; analysis results, bookings, follow up on problems, newsletters, specials and even friendly reminders about their next water test. Be it via email, SMS or regular mail, Sync will ensure every business has access to a simpler and effective way to connect.

Automates customer communicaton.
SMS, email or paper.
Responds to customer activity.
Integrates with customer analytics.

Develop customer retention with relevant communication based on activity or absence.

liqua spark

Energy Auditing

Liqua Spark is an energy audit which compares the customer's current pump with a Noria energy efficient pump. It provides an easy to understand example of the savings a pool owner would find if they simply replaced their existing setup.

Online energy efficiency and audit tool.
Adjustable rates and usage patterns.
Printable report and quote.

liqua survey

Customer Discovery

Liqua Survey is designed to complete the local customer database by importing the details of pool owners in the retailers local area which you didn’t already have. This element was designed to maximise the effectiveness of Liqua Sync ensuring retailers are contacting as many potential customers as possible.

Simple zone by zone request.
Fully integrated with liqua data.
Perfect sync companion tool.

Waterlink Spin Touch

The Waterlink Spin Touch devices allow Bluetooth connection via the new BackSpin App directly to Liqua. Slated for a June release the App is set to become a perfect tool to enhance your Liqua Synergy service runs. Contact your Territory Manager for more information and expected release dates.

Compatible with iOS 8.x + and Android 4.x+ devices with Bluetooth BLE chipsets

Waterlink Spin

Focus Products was first to launch the next revolution in the retail swimming pool market, the Waterlink Spin Lab. The unit is a high tech photometer that has a specially designed pre dosed disk to test for Free & Total Chlorine (0-15ppm), pH, Total Alkalinity, Calcium Hardness, Stabiliser, Iron and Copper. The Waterlink Spin lab will synchronise the test results instantly with the Focus “Liqua” platform to make an in store water test a maximum of 60 seconds. This allows the retail pool shop to spend more time giving expert advice to the consumer rather than being tied up behind the scenes testing water through time consuming methods. Each sealed reagent disk contains the precise amount of reagent needed to run a complete series of tests.

High Tech Photometer

Including a specially designed pre dosed disk to test for Free and Total Chlorine (0-15ppm), pH, Total Alkalinity, Calcium Hardness, Stabiliser, Iron and Copper.

Synchronised Test Results

Compatible with Liqua and The Pool Analyser, the Waterlink Spin is the next revolution in water analysis.

Simple To Use

Each sealed reagent disk contains the precise amount of reagent needed to run a complete series of tests.

online services

The Focus website offers a revolutionary online system providing access instantly, connecting the dealer to Focus Products. Once registered via the internet customers can access training, electronic ordering systems and a range of valuable information including technical FAQ's, industry legislation, latest Balance magazine, Inspire updates, MSDS's and a range of marketing material.

24 Hour Access

With 24 hour access to Focus online, customers have access at any time from any location, even after hours.

Online Ordering

Focus Products offer the opportunity to streamline businesses by placing orders online.

Easy to Use

A website designed by real people, for real people. Focus has everything customers need to know, without requiring a degree to navigate through the site.

Instant Confirmation of Orders

For those who love confirmation. A no fuss, easy to use way of placing orders with email confirmation of orders and dispatch at every stage.

Dedicated Industry Section

With technical information and FAQ’s online, answers should be solved even before the phone is picked up.

More information

For more information contact your territory manager or the sales office on 1300 1 36287

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